House Of Quality Roof Represents

It is a tool to translate what the customer wants into products or services that meet the customer wants in terms of engineering design values by way of creating a relationship.

House of quality roof represents.

The roof of the house. Quality function deployment qfd is a method developed in japan beginning in 1966 to help transform the voice of the customer into engineering characteristics for a product. It starts with the voice of the customer. The house of quality hoq is defined as a product planning matrix that is built to show how customer requirements relate directly to the ways and methods companies can use to achieve those requirements.

For marketing executives it represents the customer s voice. This represents quality monitoring. House of quality refers to a well known process for product development that is inspired by customer desires for product or process development and anchored by the capabilities and resources of the organization seeking to meet those desires. The roof of the house of quality represents the information about the correlation between characteristics.

The house of quality is used mainly in the product planning and design phase and consists of a correlation matrix that is usually roof shaped and is found at the top of the main part of the matrix. At the table cells are contained the levels of dependency. The house of quality s distinctive roof matrix helps engineers specify the various engineering features that have to be improved. The central part of the house of quality is a table which columns correspond to the product technical characteristics and the rows to the consumer ones.

House of quality diagrams use a design that resembles the outline of a house and can be created using technical and competitive benchmarking data.