My hotpoint aquarius door wont open answered by a verified uk appliance technician.
Hotpoint aquarius door handle broken.
I have broken the door handle on my washing machine the model stated above.
Took about 30 mins.
To open the door you can either push the striker from inside as you ve already got the top off power off first.
Ordered and delivered the next day fit our washing machine door perfectly.
You should be able to relase the door latch by either removing the top reaching down to the latch or with strong thread stretched from top to bottom of the door or slim blade slid in from the rhs to pull or push the latch lever to the left.
You then need a new door lock.
Give the door handle a good thump then try opening it from inside.
Remember to take photos of how your handle was fitted.
You may find that your door handle is broken and you need a new one.
If so we have replacement parts for hundreds of appliances.
So glad we bought this and did it ourself as relatively easy to do.
From your description it sounds like the handle has broken on the door.
Watch the video and a few more on you tube then changed our handle works perfectly.
If you can t open it the next stage is to work the lock back and forth side to side to work it off of the screws.
With the door open you will then be in a better position to see if the latch or the lock is faulty.
The thermal lock is preventing the door from opening the thermal lock should release the washing machine door about two minutes after the cycle ends.
Once you have the door open you will be able to tell if this is the case as when you move the handle the latch will not move.
Alternatively protect the paintwork and lever the door open this may also damage the door and latch.
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Fitted hotpoint wmfug942gukc 29 july 2020.